Intended for:
For the management teams of organizations that are planning for the next period.
Challenge:
"What can't be measured can't be improved!" – the authorship of this insight is often attributed to both Lord Kelvin and Peter Drucker, and every manager who directs the development of the organization on a daily basis will be convinced of its truth.
However, measuring processes and setting goals is not easy. What exactly to measure and how? How to choose goals? What is the purpose of ssystem to use? How to set goals in "non-measurable" areas? How does the chosen goal system affect team structure and procedures? How to communicate goals to the team? How do "well-intentioned" goals tend to backfire?
We will look for answers to these questions in the workshops "Choosing goals: KPI and O+KR"
Benefits of the course:
The foundation has been laid for a more successful use of KPI and O+KR in 2024 planning with:
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discussed the most common reasons for goal setting failures;
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learned practical principles of implementing measurable goals;
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for the initiated elements of the 2023 planning;
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handy materials for knowledge repetition and maintenance.
Kārlis Apkalns
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MBA (Riga Business School).
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Latvia's TOP business trainer, has created seminars on 20+ topics.
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Trained the administrative teams of the Bank of Latvia and the University of Latvia, the State Revenue Service, Latvenergo, the highest level leaders, Latvia's leading start-up companies and teams of 400 other organizations.
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Moderated by Latvenergo, Latvian Post, Schneider Electric, Visma, Nord Connect, Nuclear Medicine Center, etc. strategy development and planning processes.
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Works with Riga Business School students.
Program:
2 Online Training Sessions | 8 academic hours
Session I
MEASURABLE GOALS
TYPES OF GOALS
BALANCE OF GOALS
4 academic hours
TRAINING CONTENT
Why is it worth returning to choosing goals?
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The significant effects of small changes in goals
How to find measurable goals in "immeasurable areas"?
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SMART application
What are the goals?
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Activities / Results / Development
Bad consequences of good intentions
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Balancing goals
EXERCISES
Exercise:
Counting "countless" goals!
Exercise:
Activities/Results/Development Objectives
Exercise:
Good goals, bad results
Exercise:
My team's ToDO/ToHAVE/ToBE goals
Session II
"GOALS OF THE MONTH"
GOALS OF DEVELOPMENT
TARGET SYSTEMS
GOAL COMMUNICATION
4 academic hours
TRAINING CONTENT
What are good Development Goals?
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BHAG, examples in different organizations
How to achieve significant growth in the organization?
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O+KR goals, differences in their implementation
What goal system would be most appropriate?
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Management dashboard, NPS, BSC, etc.
How to communicate goals to the team?
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Simon Sinek Why-How-What circles
EXERCISES
Exercise:
My team's ambitious growth goal
Exercise:
Our teams O+KR
Exercise:
Target communication plan
